The Control Room Communication Solution Built for Energy Operators
Designed for uptime in grid-critical environments
Outdated Telephony Systems Threaten Grid Uptime
Energy operators face growing challenges as their grids become more dynamic with renewables, IoT sensors, and SCADA data converging in real time. Yet many control rooms still rely on outdated voice systems, which were never built to handle today’s grid demands.
Disconnected voice, SCADA, GIS, and field workflows slow response times and increase the risk of missed alerts.
Modernising your control room is a strategic move to keep pace with today’s grid demands.
The Dispatch Console integrates voice, SCADA, GIS, and operator workflows into one real-time, mission-critical solution, transforming your control room into the hub of reliable grid operations.
Human Intelligence Solution for Call Processing
SCADA, GIS, and IoT Integration
One screen for all critical systems, ensuring rapid situational awareness.
Hybrid Deployment Options
On-premise and hybrid flexibility for mission-critical grid environments.
99.99% Uptime with Geo-Redundancy
Built-in resilience for mission-critical continuity during faults or maintenance.
Customisable Workflows
Adaptable to roles, regions, and control room configurations.
Real-Time Incident Triage
Prioritise and respond faster with integrated voice and data.
Secure Recording & Audit Trail
How the Dispatch Console Works
Get a closer look at how the Alcatel-Lucent Enterprise Dispatch Console supports real-time coordination and control in high-stakes environments.
Resilience Starts in the Control Room — See It Live
Give your operators one place to manage voice, SCADA, GIS, and field coordination so they can keep the grid running, even during critical events.
In your personalised demo, you’ll see:
- How to cut response times during faults
- How to bring all critical data together in one screen
- How to maintain uptime and regulatory compliance
Book Your Operation Control Centre Demo
Experience mission-critical control you can trust